Determine Stakeholders
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Determine the Scope
Determine Stakeholders
Describe the Problem
Analyse the Problem
Present the Findings
Define the Procedures

Determine the internal stakeholders

To achieve the above goals often involves a large number of parties working together.

These are the internal stakeholders[1], who interact together in the business process to achieve the goals defined in its scope.

These can be optionally categorised as departmental or system:

bulletDepartmental Stakeholders represent the major business units taking part in the business process.
bulletSystem Stakeholders are the system building blocks the internal stakeholders use to fulfil their objectives. By showing these in the same model as departmental stakeholders, an integrated approach showing both system and human collaboration is achieved. If the focus of modelling is not on system engineering, these can be omitted.

Typically for security there are a large number of internal stakeholders, as shown in the following example:

Figure 2: Internal Stakeholder example

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[1] When “internal” and “external” is used this is in reference to the business process and not with reference to your company. Often with regards to security customers have their part to play in the end-to-end process so should be considered “internal”.

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This paper has been prepared by Codel Services Ltd to illustrate how structured business modelling can help your organisation. Codel Services Ltd is an IT Consultancy specialising in business modelling. If you would like further information, please contact us at: Deryck Brailsford, Codel Services Ltd, Dale Hill Cottage, Kirby-Le-Soken, Essex CO13 0EN,United Kingdom. Telephone: +44 (0)1255 862354/Mobile: + 44 (0)7710 435227/e-mail: